programmer does not see a connected chip

[bushdac11@gmail.com]

Hello from David in Northern Ireland. I tried to use my dataman mem pro to read a 24c16 eeprom but I got a warning that the programmer has no esd protection and it did not see the chip. I reloaded the program software from my original disk but nothing changed. I then looked for updates and reloaded but still no success. I have had excellent use of the programmer up until today. Can anyone give me help please?

[Dataman (Neil Parker)]

Hello David,

Please make sure you have the latest software for the MEMPro which is v3.90.

Can I ask you to recreate the situation that you describe with the 24C16 device, and then generate an info-rich problem report (Help > Create rpoblem report) and email it to support@dataman.com for analysis.

I will be able to advise further once I ahve the complete picture of the situation.

Best regards,

Neil Parker
Dataman Programmers

[bushdac11@gmail.com]

Hello Neil When I try to read the 24c16 I get an info box saying the socket is empty missing device. The software is the latest version downloaded yesterday.

[bushdac11@gmail.com]

Hello Neil, I have found my problem, it was ME, I hadn't used the programmer for a while and I was putting the 24c16 into the top of the zif socket instead of the part next to the clamping handle.

[Dataman (Neil Parker)]

Hello,

That is easily done. Glad you got it working.

Best regards,

Neil Parker
Dataman Programmers