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programmer does not see a connected chip

Posted: 01 Feb 2024 14:20
by bushdac11@gmail.com
Hello from David in Northern Ireland. I tried to use my dataman mem pro to read a 24c16 eeprom but I got a warning that the programmer has no esd protection and it did not see the chip. I reloaded the program software from my original disk but nothing changed. I then looked for updates and reloaded but still no success. I have had excellent use of the programmer up until today. Can anyone give me help please?

Re: programmer does not see a connected chip

Posted: 01 Feb 2024 14:37
by Dataman (Neil Parker)
Hello David,

Please make sure you have the latest software for the MEMPro which is v3.90.

Can I ask you to recreate the situation that you describe with the 24C16 device, and then generate an info-rich problem report (Help > Create rpoblem report) and email it to support@dataman.com for analysis.

I will be able to advise further once I ahve the complete picture of the situation.

Best regards,

Neil Parker
Dataman Programmers

Re: programmer does not see a connected chip

Posted: 02 Feb 2024 14:13
by bushdac11@gmail.com
Hello Neil When I try to read the 24c16 I get an info box saying the socket is empty missing device. The software is the latest version downloaded yesterday.

Re: programmer does not see a connected chip

Posted: 03 Feb 2024 13:55
by bushdac11@gmail.com
Hello Neil, I have found my problem, it was ME, I hadn't used the programmer for a while and I was putting the 24c16 into the top of the zif socket instead of the part next to the clamping handle.

Re: programmer does not see a connected chip

Posted: 05 Feb 2024 08:57
by Dataman (Neil Parker)
Hello,

That is easily done. Glad you got it working.

Best regards,

Neil Parker
Dataman Programmers